Fault diagnosis
Inspecting the device to locate the source of the failure - a valve that isn't sealing, a worn seal, a weak spring or mechanical damage.
When a backflow preventer fails its annual test, it needs fast attention - until it is repaired, the site is left unprotected and the certificate on file with the water utility is no longer valid. Kesar Digum diagnoses the fault, replaces the internal parts or the entire device, and runs a retest to certify compliance with the water utility - nationwide.
A backflow preventer that fails its annual test is more than a technical glitch - it means the last line of defense protecting your drinking water is currently open, and the certificate filed with the water utility is no longer valid. In most cases the cause is worn internal parts - seals, valves or springs - that can simply be replaced. In others, replacing the entire device is the smarter move. Kesar Digum pinpoints the source of the fault, recommends a repair or replacement based on the device's condition and cost versus benefit, performs the work, and runs a retest that produces an updated compliance certificate for the utility.
From diagnosing the fault to a retest that restores the device to certified compliance.
Inspecting the device to locate the source of the failure - a valve that isn't sealing, a worn seal, a weak spring or mechanical damage.
Replacing the worn internal parts - seal kits, valves and springs - to restore the device to a proper seal.
When a repair isn't worthwhile or possible, replacing the entire device with an approved unit matched to the risk level.
Full DetailsA repeat compliance test on completion of the work, producing an updated certificate filed with the water utility.
Full DetailsA repair is needed any time the device stops doing its job. These are the common situations:
When the test finds that the valves aren't sealing, they must be repaired or replaced before a valid certificate can be issued to the utility.
Water leaking from the relief valve points to an internal fault and calls for diagnosis and repair, even between tests.
An older device that keeps needing repairs is usually worth replacing - cheaper and safer than ongoing maintenance.
A pressure surge or freeze can damage the device. Testing and repair after such an event prevents a hidden failure.
A faulty backflow preventer left untreated is an open gap in your protection:
A device that isn't sealing lets contaminated water from the site flow back into the drinking-water network the moment pressure drops.
As long as the device isn't repaired, there is no valid compliance certificate - and the business is exposed to warnings and fines from the water utility.
A small fault left untreated grows into damage that requires a full device replacement - far more expensive than a timely repair.
We'll diagnose the fault, repair or replace the device, and run a retest that produces an updated compliance certificate for the utility - nationwide.
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