Kesar Digum (the "Company", "we") respects the privacy of the users of this website. This Privacy Policy explains what information is collected about you when you use the site and submit forms, how we use it and how we safeguard it, all in accordance with the Israeli Protection of Privacy Law, 5741-1981, and its regulations.
What Information We Collect
When you fill out a contact form or a request for a quote on the site, you provide us with personal information of your own free will. This information may include:
- Full name and contact details - phone number and email address.
- The content of your inquiry and any detail you choose to add in the message field or an attached file.
- The service area you are interested in (for example: water sampling, food sampling, disinfection or a backflow preventer).
- Technical information collected automatically while you browse, such as your IP address, browser type and the pages you visited on the site.
You are under no legal obligation to provide this information, but without basic contact details we will not be able to reach you or prepare a quote.
How We Use the Information
We use the information you provide solely for the following purposes:
- Contacting you back and responding to your inquiry.
- Preparing a quote and scheduling sampling, testing or disinfection services.
- Delivering the service itself and managing our business relationship with you.
- Improving the site, our services and the quality of our response.
- Meeting the requirements of the law and the regulatory obligations that apply to us.
Sharing Information with Third Parties
We do not sell or rent your personal information. Information is shared with a third party only in the following cases: when it is required in order to deliver the service (for example, forwarding the sample details to the accredited laboratory that performs the test), when it is required by law or by the demand of a competent authority, or in order to protect the Company's rights.
Good to Know
Kesar Digum is a sampling services company, not a laboratory. Samples are sent for testing at ISO 17025 accredited laboratories under the Israel Laboratory Accreditation Authority. In this context, the details needed to identify the sample and deliver the test results may be shared with the laboratory.
Cookies
The site may use cookies and similar technologies for its proper operation, to save preferences and to collect anonymous statistical data about how the site is used. You can block or delete cookies through your browser settings, but some site features may not work fully as a result.
Data Security
We take reasonable and accepted measures to secure the information submitted on the site and to prevent unauthorized access to it. However, we cannot guarantee absolute immunity against intrusion or misuse, and therefore your use of the site and submission of information are at your own risk.
Rights of Access and Deletion
In accordance with the Protection of Privacy Law, you are entitled to review the personal information we hold about you, to request its correction if it is inaccurate, incomplete or out of date, or to request its deletion. You may also ask to remove your details from our inquiries database. To clarify or exercise these rights, you can contact us using the details that appear further down this page.
Changes to the Privacy Policy
We may update this policy from time to time. The updated version will be posted on this page, and the date of the last update will be noted at the top. Continued use of the site after an update constitutes acceptance of the updated policy.
Contact Us About Privacy
For any question or request regarding this Privacy Policy or the information held about you, you can contact us:
- By email: kdigum@gmail.com
- By phone: 08-9332299
- By address: 19 Eli Horowitz St., Rehovot.